Before signing the cargo report, check whether there is any damage or problem in the box of your product. If for any reason there is damage or deficiency, or if there is an opening in the tape of the parcel, return your box to the cargo officer without signing any documents related to the delivery, with a request to keep a record. If you fulfill this obligation, your new products will be sent to you immediately. In the event that products with a damaged box or alleged missing contents are received, we are not responsible for the damage or lack of products inside. Please report this situation as soon as possible in writing to our address İkitelli OSB Mah. Aykosan 4'lü A Blok Sokak Aykosan 4'lü A Blok Door No: 4 Apartment No: 219 Başakşehir / Istanbul or verbally to our phone number 0531 934 67 27, together with the contract number.

For all your questions about your orders and to get information about the products, you can contact us from anywhere in Turkey on 0531 934 67 27 or you can request support by filling out our contact form.